UQ Institute for Social Science Research

 

Commercial Services

Survey Research

The Institute for Social Science Research (ISSR) can assist clients with all aspects of survey research, including questionnaire development, sampling design and procedures, and data collection.

We manage a comprehensive in-house data collection service with the capacity to undertake large-scale representative sample surveys by telephone, personal interview, mail, or by using online technologies.

Our Survey Research Facility and services comprise the following:

  • 32 station computer assisted telephone interviewing (CATI) laboratory configured for telephone interviews and telephone focus groups;
  • Specialised computer hardware and software for web and email surveys;
  • Infrastructure and automated report generation for mail and personal interview surveys;
  • Data entry and data coding service;
  • A team of experienced CATI staff trained in effective social research refusal minimisation methods, participation recruitment strategies, and interpersonal communication techniques to optimise survey research data quality.

For more information on survey research, contact Andrew Ross.

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